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WhatsApp call AI agent · Pakistan
Your WhatsApp calls, picked up by AI.
In Pakistan a lot of customers skip the phone number and call you straight on WhatsApp. Most AI tools here only reply to WhatsApp text. Awaaz picks up the WhatsApp voice call itself, talks in Urdu, books the visit and sends the lead to you.
Sample call recreated with Awaaz's real voice. The business name is a placeholder.
Awaaz by OMA Tech Studio answers WhatsApp voice calls on a business's own WhatsApp Business number, as well as normal SIM calls, in Urdu and English, 24 hours a day. It books visits and appointments, calls back missed WhatsApp calls and sends every lead to the owner on WhatsApp. Plans start at Rs 15,000 a month for 300 minutes.
WhatsApp chatbot vs WhatsApp call agent.
They sound alike but do different jobs. A chatbot answers messages. A call agent answers when a customer presses the call button. Many businesses need the second and only get offered the first.
“Customer sends a text message”
A WhatsApp chatbot handles this well. Awaaz is not a text chatbot, and we will tell you if a chatbot is all you need.
“Customer presses the call button”
A chatbot cannot pick up. Awaaz answers the WhatsApp voice call and talks to them in Urdu.
“You miss a WhatsApp call at night”
Awaaz calls them back on WhatsApp within about 2 minutes, while they are still interested.
“Customer sends a voice note”
Voice notes are messages, not calls. Awaaz focuses on live calls, so keep your usual way of handling voice notes.
“Customer calls your SIM instead”
Same agent, same answers. Awaaz picks up both SIM and WhatsApp calls on the same setup.
“Customer wants to talk to you”
It says you'll call back shortly and sends you a red alert with their WhatsApp number.
👤 Tariq
📞 WhatsApp call
📝 Class 9, Science
🗓️ Tomorrow 11:00 am6:40 pm
👤 Nadia
📝 Class 3, asked about van
Status: will visit after Eid8:17 pm
Nothing new for your customers to learn.
Customers call the same WhatsApp number they already have saved. They don't install anything, click a link or talk to a bot menu. They just hear a receptionist pick up.
You get the lead as a normal WhatsApp message, and the call recording with its transcript in your dashboard.
- Answers calls on your existing SIM number and on WhatsApp
- Every call recorded, with a written transcript in your dashboard
- Missed calls called back within about 2 minutes
- Only says what you've given it: your fees, timings and address
How we set it up
- We take your business details: services, prices, timings, address and the questions customers ask most.
- We connect the phone that runs your WhatsApp Business at your office, so both WhatsApp and SIM calls go to Awaaz.
- Leads start coming in on WhatsApp and in your dashboard, usually within a few days.
Why WhatsApp calls get missed most
WhatsApp calls ring on one phone, often the owner's or a staff member's personal handset. When that person is busy, on another call or asleep, the call just shows up as missed, and most people don't leave a message.
FAQ
WhatsApp calls, asked plainly.
Can AI answer WhatsApp calls in Pakistan?
Yes. Awaaz answers WhatsApp voice calls on your business WhatsApp number in Urdu, and also answers calls on your normal SIM number.
Do I need the WhatsApp Business API?
No. Awaaz works with the WhatsApp Business app on the phone at your office. You don't need to apply for the API or change your number.
Does it reply to WhatsApp text messages too?
No. Awaaz is built for voice calls. If most of your customers type, a WhatsApp chatbot is the better tool, and we'll say so.
Will my customers see a different number?
No. They call the WhatsApp number they already have, and callbacks come from that same number.
What does it cost?
Rs 15,000 a month for 300 minutes or Rs 25,000 for 700 minutes, shared between WhatsApp and SIM calls, plus a one-time setup of Rs 15,000 to 20,000. See how that compares.
Are WhatsApp calls recorded?
Yes. Every call Awaaz answers, on WhatsApp or SIM, is recorded with a written transcript in your dashboard.
Awaaz for other businesses
Same receptionist, different calls.
Awaaz is built by OMA Tech Studio in Lahore. See the full product page for all three sample calls and the missed-call calculator.
Clinics and dentists
Appointments, doctor timings and fees, booked in Urdu.
Read more →Real estate agencies
Plot and file enquiries qualified, site visits booked.
Read more →Schools and academies
Admission calls answered through the whole season.
Read more →What it costs in Pakistan
PKR prices of AI receptionists next to a salaried one.
Read more →Call your own WhatsApp and hear it pick up.
Send us a WhatsApp. We'll set up a demo so you can call it the way your customers do.