AI receptionist · built in Lahore
Every call answered in Urdu, 24/7.
Awaaz picks up your SIM and WhatsApp calls, talks like a trained receptionist, books the visit and sends you the lead on WhatsApp. Press play and hear it.
- Rs 20,000/month for 300 min
- Your existing number
- Month to month
Sample calls
Hear Awaaz take a call.
Pick a business and press play. This is the same voice your callers will hear, asking one question at a time and booking a fixed time.
Sample calls recreated with Awaaz's real voice. Business names are placeholders.
Awaaz by OMA Tech Studio is an AI receptionist built in Lahore for Pakistani businesses. It answers calls on your normal Jazz, Zong, Ufone or Telenor SIM number and on WhatsApp, in Urdu and English, 24 hours a day. It books visits and appointments, calls back missed calls and sends every lead to the owner on WhatsApp. Plans start at Rs 20,000 a month for 300 minutes, plus a one-time setup of Rs 15,000 to 20,000. Extra minutes are Rs 25 each. See how the line is set up.
Your dashboard
Watch your line work.
Calls by the hour, bookings and new leads at the top. While a call is on, you see Awaaz speaking and can open the live transcript.
How much are missed calls costing you?
Move the sliders to match your business. Most owners are surprised by the number.
👤 Kamran
📞 0300 •••• 12
📝 5 marla plot, budget 1.5 crore
🗓️ Tomorrow 4:30 pm3:12 pm
👤 Ayesha
📝 1 kanal house on rent
Status: will decide this week5:47 pm
👤 Faisal · 0301 •••• 88
Wants to speak to the owner. Told you'll call within 5 minutes.9:05 pm
You get the lead before the call even ends
Every enquiry lands on your WhatsApp with the caller's name, number, what they want and when they're coming. Bookings in green, new leads in yellow, and a red alert when someone wants to talk to you personally.
Everything is also in your dashboard, on your phone or computer: every call recorded with a transcript, a quality score for each conversation, upcoming callbacks and a monthly report. See the dashboard.
What Awaaz does on every call
While the caller is on the line
On the number your customers already have.
What they need, budget or class, and a name, the way a good receptionist would.
A real slot for the visit or appointment, not "sometime tomorrow".
So two customers never get the same slot.
When the caller speaks English, so overseas customers get a proper answer.
If a price isn't in your details, it won't invent one.
After the call
Politely, with a call back later.
The day before, so fewer no-shows.
And picks up where the last conversation left off.
When you or your staff dial out, the AI keeps quiet.
Live in a few days
How we set it up.
All of it happens online, wherever you are in Pakistan. Your customers don't change anything.
- 1We learn your business
Services, prices, timings, address and the questions your customers ask most.
- 2We connect your number
On a WhatsApp video call. Your customers keep calling the number they already have.
- 3The leads start coming
On your WhatsApp and in your dashboard, usually within a few days.
Updated October 2026
What's new in Awaaz
We run Awaaz on real business lines every day, and most of these came straight from what owners asked for.
- Watch a call as it happens. The conversation shows up as text in your dashboard while the caller is still on the line.
- It learns from your corrections. After each call, a second AI checks how it went and suggests a lesson. You approve it, and the receptionist uses it from the next call.
- It can call your list too. It now works as an AI calling agent, not just a receptionist. Upload your customers and it calls them within the hours you set, for follow-ups, reminders or an offer, with a daily limit you choose.
- A cleaner dashboard. Leads, calendar and settings in plain words, plus a simple "what your line did today" timeline instead of technical logs.
- We watch the line for you. If your phone or line drops off, we get an alert within minutes and help you get it back.
Built for your calls
Awaaz for your kind of business.
Each page has a sample call in Urdu and the questions that business's callers really ask. Also see how it handles Urdu and WhatsApp calls.
Clinics and dentists
Appointments, doctor timings and fees, booked in Urdu.
Read more →Real estate agencies
Plot and file enquiries qualified, site visits booked.
Read more →Schools and academies
Admission calls answered through the whole season.
Read more →Hotels and guest houses
Room enquiries and bookings answered day and night.
Read more →Salons and parlours
Bridal, Eid and same-day bookings taken in Urdu.
Read more →Restaurants and takeaways
Orders, totals and table bookings taken over the phone.
Read more →Free demo
Get Awaaz set up for your business.
Leave your number. We'll call you, set up a demo with your own business details and let you hear it answer.
Pricing
Simple monthly plans. No long contract.
Starter
- 300 minutes of calls a month
- SIM and WhatsApp calls, 24/7
- Visit and appointment booking
- Missed calls called back
- Every lead on WhatsApp
- Dashboard with recordings
- Live view of calls in progress
Pro
- 700 minutes of calls a month
- Everything in Starter
- Follow-up calls for undecided leads
- Reminder calls before appointments
- Calls to your own customer list
- Quality score on every call
- Monthly report on WhatsApp
Setup
- Online setup, anywhere in Pakistan
- AI trained on your business details
- Your dashboard login
- Fixes and tuning in the first month
Extra minutes are Rs 25 each. Prices in Pakistani rupees.
FAQ
About Awaaz.
Does it really speak Urdu?
Yes. Awaaz talks with callers in natural Pakistani Urdu, the way a receptionist on the phone would, and understands callers who mix in English words. Press play on the sample calls above to hear the same voice your callers will hear.
Do I need a new phone number?
No. It answers on your existing business number. We set it up online over a WhatsApp video call, anywhere in Pakistan, and your customers keep calling the number they already have.
What if a caller wants to speak to me?
The AI doesn't argue. It tells the caller you'll call back within 5 minutes and sends you an urgent WhatsApp alert with their name, number and what they need.
Will it make up prices or promises?
No. It only says what you've written in your business details: prices, timings, address and answers to common questions. If something isn't there, it books a visit or a callback instead of guessing.
Can I hear the calls?
Yes. Every call is recorded with a full transcript in your dashboard, and each call gets a quality score so you can see exactly how the AI handled it.
What happens if I go over my minutes?
Extra talk time is billed at Rs 25 a minute. We tell you before you get close, and you can move to a bigger plan at any time.
Does it work on my Jazz, Zong, Ufone or Telenor number?
Yes. It answers the ordinary SIM number your customers already call, plus WhatsApp calls on your business WhatsApp. You don't need a new number, a PBX or a call centre line.
How much does an AI receptionist cost in Pakistan?
Awaaz is Rs 20,000 a month for 300 minutes or Rs 30,000 for 700 minutes, plus a one-time setup of Rs 15,000 to 20,000. A salaried receptionist in Lahore averages about Rs 34,910 a month. See the full price comparison.
Can it call my customers as well?
Yes. Give it a list of your customers and it calls them within the hours you choose, to follow up, remind them of a booking or tell them about an offer. Every call is recorded and the answers land in your dashboard.
Can it speak English?
Yes. It speaks Urdu by default and switches to English when the caller speaks English, so overseas customers get a proper answer too.
Is there a contract?
No long contract. It's month to month, and you can stop with 30 days' notice.
Hear it answer your calls.
Send us a WhatsApp. We'll show you Awaaz set up for your business and answer your questions on a call.