Home / Awaaz AI receptionist / In Lahore
AI receptionist in Lahore · Urdu and English
An AI receptionist in Lahore that picks up every call.
Awaaz is made in Lahore by OMA Tech Studio. It answers your business's ordinary Jazz, Zong, Ufone or Telenor number and your WhatsApp calls in Urdu, day and night, books the visit and sends the lead to your WhatsApp.
Sample call recreated with Awaaz's real voice. The business name is a placeholder.
Awaaz by OMA Tech Studio is an AI receptionist built in Lahore, Pakistan. It answers calls on a business's own SIM number and on WhatsApp, in Urdu and English, 24 hours a day, books visits and appointments, calls back missed calls and sends every lead to the owner on WhatsApp. Plans start at Rs 15,000 a month for 300 minutes. A salaried receptionist in Lahore averages about Rs 34,910 a month.
Which Lahore businesses miss the most calls.
We built Awaaz in Lahore, so we've listened to a lot of Lahore phone lines. The same four kinds of business keep losing callers, and it's almost always after 7 pm or while the one person on the phone is busy with someone else.
Property dealers, DHA and Bahria Town
Buyers see a Facebook ad at 11 pm and call straight away. The first dealer who picks up usually gets the visit. Awaaz asks the budget and size, then books a fixed visit time.
Clinics in Johar Town and Model Town
Patients call the counter during the evening OPD rush, when the receptionist is also taking fees. Awaaz gives doctor timings and books the appointment.
Schools and academies
Admission season means 40 calls a day asking the same fee and timing questions. Awaaz answers every one and books campus visits.
Salons, gyms and restaurants in Gulberg
Booking and "kya aaj open hai?" calls come in while staff are with customers. Awaaz answers them without anyone putting down the scissors.
Hotels and guest houses
Out-of-town guests call at night to ask for rates and rooms. Awaaz gives the rates you've set and sends the booking request to your WhatsApp. More for hotels.
Shops and showrooms
From Hall Road to Liberty, customers call to ask about stock and prices before they drive over. Awaaz answers from your list and takes their number when it doesn't know.
What Lahore callers ask, and what Awaaz says.
Callers in Lahore mix Urdu, Punjabi words and English, and they want a straight answer. Awaaz answers from the details you give it and never invents a price.
“Aap ka office kahan hai?”
Gives your address with a landmark people know, like "Canal Road pe, Jinnah Hospital se aage".
“Rate kya chal raha hai?”
Gives the price range you've set, or books a visit so your team can quote properly. It won't guess a rate.
“Aaj shaam aa sakta hun?”
Offers a fixed time within your hours, takes the name and confirms it on the call.
“Sunday ko khule hain?”
Tells your days and timings, including the ones for Ramzan and Eid if you've added them.
“Kisi banday se baat karwa dein”
Doesn't argue. It says someone will call back and sends you a red WhatsApp alert with the number.
“WhatsApp pe location bhej dein”
Notes the request so the location goes out with the booking confirmation.
👤 Kamran
📞 0300 •••• 52
📝 5 marla, budget 1.5 crore
🗓️ Tomorrow 4:30 pm11:12 pm
👤 Hina
📝 Asked about Sunday timings
Status: will call again8:41 pm
👤 Usman · 0321 •••• 19
Wants to talk to the owner.10:05 pm
You see every Lahore lead on your WhatsApp.
Every booked visit or appointment comes to your WhatsApp with the caller's name, number, what they want and the time. Undecided callers come through as yellow leads, and anyone who wants to talk to you directly comes through in red.
It works alongside your staff. When your receptionist is free they answer as usual; Awaaz takes the calls they can't, after hours and on holidays.
- Answers calls on your existing SIM number and on WhatsApp
- Every call recorded, with a written transcript in your dashboard
- Missed calls called back within about 2 minutes
- Only says what you've given it: your fees, timings and address
How we set it up in Lahore
- We take your details: services, prices, timings, address and the questions your staff hear most.
- We set it up online on the number your customers already call, over a WhatsApp video call. You keep your number, your ads and your boards.
- Leads start coming in on WhatsApp and in your dashboard, usually within a few days.
Why a Lahore-made AI receptionist
Most AI receptionists you'll find online are built for American or British callers and priced in dollars or pounds. They route calls through a new virtual number and struggle with how people in Lahore actually talk.
Awaaz was built here and tested on Pakistani calls. It understands "saadhe chaar", "marla" and "kal subah", answers your existing SIM number, and you pay in rupees. When you need us, we're a WhatsApp message away, in the same city.
FAQ
Lahore business owners ask first.
Is there an AI receptionist company in Lahore?
Yes. Awaaz is built by OMA Tech Studio in Lahore. It answers phone and WhatsApp calls in Urdu for Pakistani businesses, and the team that built it does your setup and support.
Will it work on my Jazz, Zong, Ufone or Telenor number?
Yes. It answers the SIM number your customers already call, plus WhatsApp calls on your business WhatsApp. You don't need a new number or a PBX.
Do you come to my office for setup?
No need. We set everything up online over a WhatsApp video call, so it's the same for a business in DHA, Johar Town or anywhere else in Pakistan.
How much does an AI receptionist cost in Lahore?
Awaaz starts at Rs 15,000 a month for 300 minutes, with a one-time setup of Rs 15,000 to 20,000. A salaried receptionist in Lahore averages about Rs 34,910 a month. See the full comparison.
Does it understand Punjabi?
It understands callers who mix Punjabi words into Urdu, which is how most people in Lahore talk on the phone. It replies in Urdu, or in English if the caller speaks English.
Can I hear what it said to my customers?
Yes. Every call is recorded with a written transcript in your dashboard, so you can check exactly what was said.
Awaaz for other businesses
Same receptionist, different calls.
Awaaz is built by OMA Tech Studio in Lahore. See the full product page for all four sample calls and the missed-call calculator.
Clinics and dentists
Appointments, doctor timings and fees, booked in Urdu.
Read more →Real estate agencies
Plot and file enquiries qualified, site visits booked.
Read more →Schools and academies
Admission calls answered through the whole season.
Read more →Hotels and guest houses
Room enquiries and bookings answered day and night.
Read more →What it costs in Pakistan
PKR prices of AI receptionists next to a salaried one.
Read more →Best AI receptionists in Pakistan
10 providers compared: voice or chat, Urdu, price in rupees.
Read more →Try it on your Lahore business.
Send us a WhatsApp with your business name. We'll set up a demo with your timings and prices so you can call it yourself.